What's New¶
The What's New page shows recent updates, new features, and improvements to CallCoach Dashboard.
Accessing What's New¶
Navigate to Tools → What's New.
A small red notification dot appears next to "What's New" when there are updates you haven't seen yet. The dot disappears after you visit the page.
Feature Update Emails¶
CallCoach sends feature update emails when new features or improvements are released — at most one email per day, and only when there is something new to tell you about.
- On by default — all users receive feature update emails unless they opt out
- Managing your preference — open your profile page (your name in the top-right corner → My Profile) and use the Feature update emails toggle in the Email Preferences section. The change is saved immediately.
- Unsubscribe from any email — every feature update email includes an unsubscribe link at the bottom. It works without logging in, and the same page offers a Resubscribe button if you change your mind.
- Languages — feature update emails are sent in English, Spanish, or Portuguese, following your CallCoach language preference.
Note
Unsubscribing via the email link and switching the toggle off on your profile do the same thing — the two stay in sync.
Common Questions¶
How often will I receive feature update emails?
At most one email per day, and only on days when new features or updates are released. In a week with no updates, you won't receive any emails.
How do I stop receiving feature update emails?
Either click the unsubscribe link at the bottom of any feature update email (no login required), or open your profile page and switch off Feature update emails under Email Preferences.
I unsubscribed — can I start receiving the emails again?
Yes. Switch the Feature update emails toggle back on from your profile page, or use the Resubscribe button shown after you unsubscribe via an email link.
Do agents receive feature update emails?
Feature update emails and the email preference toggle apply to user accounts. Agent accounts can change their language preference on their profile, but other personalisation options are only available for user accounts.